Medical Emergency? Call +254 700 000 111 — available 24/7

About General Hospital

  1. Home
    2. /
  2. About Us
About General Hospital

8+

Years of Service

15,000+

Patients Treated

Who We Are

About General Hospital

General Hospital has been serving our community with compassionate, modern healthcare for outpatients and inpatients alike — from routine consultations to specialist clinics, diagnostics, pharmacy and round-the-clock emergency care. Our doctors, nurses and support staff are committed to treating every patient with dignity, speed and expert care.

We Are Here to Care For You

Our Mandate

To provide accessible, high-quality healthcare to every patient who walks through our doors, regardless of their ability to pay, through SHA, private insurance,...

Read More

Our Mission

To deliver compassionate, patient-centred care using modern medical practice, skilled professionals, and continuous investment in people and equipment.

Read More

Our Vision

To be the most trusted hospital in our region — recognised for clinical excellence, patient safety, and genuine care for every person we serve.

Read More

Our Values

Compassion, Integrity, Excellence, Teamwork and Respect guide every interaction between our staff and the patients and families we serve.

Read More

Why Choose Joel Medical Centre

Trusted by thousands of patients and families for compassionate, reliable healthcare — delivered with expertise and care.

01

Experienced Specialists

Board-certified doctors across every department, many with years of specialist experience.
Learn More
02

Modern Equipment

On-site laboratory, diagnostics and pharmacy for fast, accurate results and same-visit treatment.
Learn More
03

SHA & Insurance Accepted

We work with SHA and major private insurers, plus cash, M-Pesa, card and waivers where needed.
Learn More
04

24/7 Emergency Care

Our emergency team and ambulance service are ready around the clock, every day of the year.
Learn More
View All
Health Assistant
Online — ask me anything
Hi! I'm your virtual health assistant. Ask me about our departments, doctors, appointment booking, visiting hours, or insurance and SHA cover.

Not for emergencies — call +254 700 000 111 immediately if urgent.